[ legal ]

Terms of Service

Effective July 12, 2026

Plain-English summary. Doppelganger gives you an AI agent that acts on your behalf — it can browse, email, text, and use accounts you connect. You decide how much autonomy it gets, and you own what it does with that autonomy. Don't use it to break laws, spam people, or pretend to be anyone other than yourself. It's early-access software built on AI: review what matters before it goes out the door. This summary is for orientation only — the full terms below are what you're agreeing to.

1. Agreement

These Terms of Service (the "Terms") are a contract between you and DPG Labs, Inc. ("Doppelganger", "we", "us"), the operator of trydoppelganger.com, app.trydoppelganger.com, and the Doppelganger applications and APIs (together, the "Service"). By creating an account, joining the waitlist, or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

2. The Service

Doppelganger lets you create and direct AI agents ("agents" or "doppelgangers") that perform work on your behalf: reading and sending email and text messages, browsing the web, using third-party services you connect, generating content and media, maintaining memory about your work and contacts, and running on schedules you set. Agents execute in isolated cloud environments that we operate.

The Service is in early access. Features may change, be limited (for example by waitlists or capacity), or be discontinued. We will make reasonable efforts to warn you before removing something you depend on, but we cannot guarantee any particular feature will remain available.

3. Eligibility and accounts

  • You must be at least 18 years old and able to form a binding contract.
  • You must sign up with accurate information and keep control of the email address and sign-in methods (Apple, Google, or email link) attached to your account. Anyone who controls your sign-in email effectively controls your account and your agents — treat it accordingly.
  • You are responsible for all activity under your account, including activity by your agents within the autonomy you have granted them.
  • If you use the Service on behalf of a company, you represent that you have authority to bind that company, and "you" means the company.

4. Your agent acts for you

The point of the Service is that your agent takes real actions in the real world. That comes with a clear split of responsibility:

  • You set the autonomy. The Service provides controls — permissions, approval requirements, and per-tool policies — that determine what your agent may do on its own and what requires your confirmation. Actions your agent takes within the autonomy you configured are treated as actions taken by you.
  • AI makes mistakes. Agents are powered by machine-learning models. Their output can be inaccurate, incomplete, or contextually wrong, and they can misinterpret instructions. You must review anything consequential — payments, legal or business commitments, public statements, sensitive communications — before it goes out, or accept the risk of letting it go out unreviewed.
  • Not professional advice. Output from the Service is not medical, legal, financial, or other professional advice, and you agree not to rely on it as such without review by a qualified professional.

5. Connected accounts and third-party services

You can connect third-party accounts — email, calendars, code hosting, messaging, social networks, and others — so your agent can use them. When you do:

  • You authorize us to access and use those accounts on your behalf, through the access you grant (for example an OAuth connection, a browser session you sign in to, or credentials you store in the Service's vault), solely to operate the Service at your direction.
  • Your use of each third-party service remains governed by that service's own terms. Some platforms restrict automated or delegated use of personal accounts. It is your responsibility to ensure that what you ask your agent to do is permitted on the platform where it does it; you accept the risk that a platform may throttle, flag, restrict, or suspend your account for automated activity.
  • Third-party services are outside our control. We do not guarantee their availability or behavior, and an integration may stop working if the third party changes or revokes access.
  • You may only connect accounts and credentials that are yours or that you are authorized to use.

6. Communication channels

  • Phone numbers. We may provision a phone number for your agent from our carrier partners. Numbers remain ours (or our providers'); if your agent or account is deleted, the number may be held and later reassigned. Do not use a Doppelganger number as your number of record for anything critical (banking, two-factor recovery, government services).
  • Email. Your agent may get an inbox on our agent email domain, or on a custom domain you connect. You authorize us to manage the DNS records you delegate for that purpose.
  • Consent and anti-spam. You are responsible for the messages your agent sends at your direction. You must have any consent required to contact recipients and must comply with applicable communication laws (including CAN-SPAM, the TCPA, and their equivalents elsewhere). Unsolicited bulk messaging is prohibited and will get your account suspended.

7. Acceptable use

You agree not to use the Service (directly or through an agent) to:

  • violate any law, regulation, or court order;
  • impersonate any person other than yourself, or misrepresent your affiliation with any person or entity — your agent may act as you, for you, and where a platform or law requires disclosing that automation is in use, you must comply;
  • send spam or unsolicited commercial messages, run scams or phishing, or harass, threaten, or defame others;
  • distribute malware, probe or breach systems you don't own or have permission to test, or interfere with the integrity of the Service or any third-party service;
  • attempt to bypass the Service's isolation, egress, or credential-handling controls, or to extract credentials or data belonging to other users;
  • infringe intellectual-property or privacy rights of others;
  • generate or distribute child sexual abuse material or content that sexualizes minors in any way;
  • resell or white-label the Service without our written agreement.

We may investigate suspected violations and may throttle, suspend, or terminate accounts that put other users, recipients of agent activity, or the Service at risk.

8. Your content and agent output

  • You own your content. Instructions, messages, files, memory, and other material you or your agent create or upload ("Content") remain yours. You grant us a worldwide, non-exclusive license to host, store, process, transmit, and display Content solely as needed to operate, secure, and improve the Service and to comply with law.
  • Agent output is yours too. To the extent we hold any rights in output your agent generates for you, we assign them to you. Output may be similar to output generated for others, and you are responsible for what you do with it — including checking it before publishing it.
  • We don't train on your Content. We do not use your Content to train machine-learning models. See the Privacy Policy for how Content flows through our AI providers.
  • You represent that you have the rights needed to submit your Content — including any personal data about other people in it — and that your Content and your agent's directed activity do not violate Section 7.

9. Credentials and secrets

The Service includes an encrypted vault for credentials your agent needs (API keys, tokens, sign-ins). We designed the system so that real secrets are injected into outbound requests at our network edge and are not exposed inside agent execution environments. You remain responsible for the secrets you store: only store credentials you are entitled to use, scope them as narrowly as the third party allows, and rotate them if you suspect compromise.

10. Fees and billing

  • Paid plans are billed through Stripe on a recurring basis at the prices shown at checkout, plus any usage-based charges and optional add-ons (for example a dedicated phone line or additional inboxes) shown in the product.
  • Trials and included usage credits are described at signup. Purchased credits may expire as stated at purchase.
  • You can cancel at any time; cancellation takes effect at the end of the current billing period. Except where the law requires otherwise, payments are non-refundable and we do not give refunds or credits for partial periods.
  • We may change prices with at least 30 days' notice; changes apply from your next billing period.
  • If a charge fails or is disputed, we may suspend the Service for your account.

11. Suspension and termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you materially breach these Terms, if required by law, or if your use creates risk for us, other users, or third parties — with notice where practicable. Upon termination your agents stop running, and we delete your Content as described in the Privacy Policy. Sections that by their nature should survive (including 8, 12–16) survive termination.

12. Our intellectual property; feedback

The Service — including its software, models of operation, design, and the Doppelganger name and marks — is owned by us or our licensors, and no rights are granted except as expressly stated in these Terms. If you send us feedback, you grant us a perpetual, irrevocable, royalty-free license to use it without restriction or obligation to you.

13. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WITHOUT LIMITING THAT: WE DO NOT WARRANT THAT AGENT OUTPUT OR ACTIONS WILL BE ACCURATE, COMPLETE, OR ERROR-FREE; THAT THE SERVICE WILL BE UNINTERRUPTED OR SECURE; OR THAT ANY THIRD-PARTY SERVICE WILL REMAIN AVAILABLE OR PERMIT AGENT ACTIVITY. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY EXCLUSIONS, SO PARTS OF THIS SECTION MAY NOT APPLY TO YOU.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL; AND (B) OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR US $100. THESE LIMITS APPLY REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED BY LAW.

15. Indemnification

You will defend and indemnify us against third-party claims arising from your Content, your (or your agent's directed) violation of these Terms, of law, or of a third-party service's terms, or your infringement of third-party rights — except to the extent the claim results from our own breach of these Terms.

16. Governing law and disputes

These Terms are governed by the laws of the State of California, excluding its conflict-of-laws rules. The state and federal courts located in California will have exclusive jurisdiction over disputes arising out of these Terms or the Service, and both parties consent to personal jurisdiction there. Before filing a claim, you agree to contact us at founders@trydoppelganger.com and give us 30 days to try to resolve the dispute informally.

17. Changes to these Terms

We may update these Terms as the Service evolves. For material changes we will give notice — by email or in the product — before the changes take effect. Continued use of the Service after the effective date constitutes acceptance. The current version will always be at trydoppelganger.com/terms.html.

18. Contact

Questions about these Terms: founders@trydoppelganger.com.

See also the Privacy Policy — what we collect, where it goes, and how to get it deleted.